Payments

TERMS AND CONDITIONS

 

PRICES

All orders are invoiced in Euro and all our online products are priced in Euro . All prices are VAT included

 

PAYMENT METHODS

We accept the following payment methods in our E-SHOP:

 

PayPal
By choosing the PAYPAL method the customer can pay directly with his own PayPal account.

In addition we accept payments  the following Credit Cards: Visa, MasterCard, American Express, Carta Aura, Prepaid PayPal Card, Postepay and Discover.

Orders will be shipped as soon as the payment is verified and the ordered items are available in our warehouse. Visa, Mastercard, Diners, Postepay, JCB, Visa Electron, Maestro e molte altre.

Skrill
By choosing the Skrill method the customer can pay directly with his own Skrill account.

In addition we accept payments  the following Credit Cards: Visa, Mastercard, Diners, Postepay, JCB, Visa Electron, Maestro and many others.

Orders will be shipped as soon as the payment is verified and the ordered items are available in our warehouse.

 

Credit Cards

We accept also payments with credit cards. All such Payments will be processed through the international secure payment systems PAYPAL or SKRILL.

We accept the following credit cards: Visa, Mastercard, American Express (only through Paypal), Carta Aura (only through Paypal), repaid PayPal Card (only through Paypal), Postepay, Discover (only through Paypal), Diners (through Skrill), Visa Electron (through Skrill) and many others.

Sensitive information on credit cards, given by customer, are not directly available to FERRACIN S.r.l  and none of our employees will ever ask them to you. Please pay attention not to give your sensitive details by telephone.

FERRACIN S.r.l. Customer Service operators are not authorized to ask or accept any credit card details (number, issue and expiration dates).

 

Bank transfer

When the Customer chooses to pay through  "Bank transfer" FERRACIN S.r.l. sends him an email with its account details. As soon as FERRACIN S.r.l. receives the order the items are put aside waiting for the bank credit to come.

Orders will be shipped as soon as the payment is verified and the ordered items are available in our warehouse.

 

Cash on delivery

Customers can pay at delivery. FERRACIN S.r.l. ask a surcharge for cash collection which will anyway be managed by the Courier sent or  by Poste Italiane (Italian postal service).

For Cash on Delivery only cash is accepted. Cheques are not accepted.

Cash on delivery is possible only for shippings within Italy.

 

 

NEW CUSTOMERS

We remind our Customers that FERRACIN S.r.l. can ask its own local bank or its PayPal support to verify the transaction also by contacting the Customer’s bank before the credit card is charged. Such a verification can produce shipping delays, especially if it’s  your first order.

FERRACIN S.r.l. can ask new Customers to indicate a unique invoice and shipping address in case the payment method "Cash on delivery" is chosen.

 

ORDER STATUS

Customers can write to info@ferracinshop.com to ask for information about the status of an order.

If you send such an email please specify the order number ( which you can find in the order confirmation email) and indicate your last and first name. It can happen for  our email to end up in the Customer's spam folder. Please check it before you ask for a new confirmation.

After the shipping FERRACIN S.r.l. will send an email with the parcel’s tracking number so that the Customer can freely follow the shipping.

 

ORDER CHANGES

We inform our Customers that, once confirmed, the orders of ready for shipping products cannot be modified.

Orders sent and confirmed at different times will be shipped separately.

 

PROMOTIONAL CODES

Promotional codes may be send to Customers in case of specific promotional campaigns. These codes guarantee a discount from the due amount. They can be added to previous discounts or can be used alternatively in case of non-cumulative coupon codes.

 

REGISTRATION

Customers can proceed with the order also if they are not signed up in our E-SHOP.

Registration is suggested for a fast access and for a fast order procedure since the Customers do not need to insert their own details (name, addresses, phone number, emails etc.)  again at each order.  By signing up it is also possible to check one’s orders history.

 

CUSTOMER CARE: write to info@ferracinshop.com or contact the number 0039 ( 0) 438-980131.

FERRACIN S.r.l. - Via Crevada, 15 - 31020 Refrontolo (TV) - ITALY